Laura's research interests include user experience of virtual learning environment elements, game-based learning, change management in higher education, technology-enhanced learning and generative AI in education.

Recent publication: Potter, J., Welsh, K. and Milne, L. (2023). "Evaluating an institutional response to generative artificial intelligence (GenAI): Applying Kotter's change model and sharing lessons learned for educational development", Journal of Perspectives in Applied Academic Practice 11(3), pp.139-152.